Knitwell Wools Ltd 116 Sunbridge Road, Bradford,
About Us Knitwell Wools Ltd is a family run business who have been trading for over 50 Years. We are a premier Mail Order Knitting Company in the UK, supplying Hand Knitting Wools, Leaflets and Needlecraft Kits by Mail Order Worldwide. Our online shop shows a selection of the products available from our catalogues.. If you have any suggestions or comments please email us at sales [at] knitwell [dot] co [dot] uk.Our Contact details:Knitwell Wools Ltd116 Sunbridge Road Bradford BD1 2NF United KingdomPhone:01274722290 Fax: 01274393564 Email: sales [at] knitwell [dot] co [dot] ukVat No 179924214 Registered Office, NEW CHARTFORD HOUSE, CENTURIAN WAY, CLECKHEATON, BRADFORD, BD19 3QBRegistered No 472487DO NOT SEND CORRESPONDENCE TO THIS ADDRESS
Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.We accept Visa, Connect, Switch, Access and Mastercard. You may send your credit card information via phone, fax, snail mail or over the Internet.
Shipping And Handling UK parcels are sent by either Royal Mail or Parcelforce 48 hours depending on the size of the parcel. Overseas are sent by either Royal mail/ Parcelforce Air.
Delivery Schedule .Orders are normally processed and despatched the same day as recieved (Monday to Friday). Orders are sent by Royal Mail/ Parcelforce 48 hours depending on the size of the parcel. In the event of non delivery inform us by email, fax or telephone between 8am and 5pm Monday to Friday and we will look into the matter for you immediately. International orders are sent by Royal Mail/ Parcelforce Air.
Back Orders If your item is not in stock but is expected shortly we will back order for you,. otherwise the item out of stock will follow your main order.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is included. All other orders are VAT free ( except all books as they are all zero VAT rated ) and will be deducted from your order total.
Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee that great care is taken to ensure that every item is fairly and accuratley decribed and Yarn weights are in accordance with British Standard 984 unless otherwise specified.
Reaching Us If you need to reach us, please email us on sales [at] knitwell [dot] co [dot] uk, alternatively, you can call on International +44 <phone without first zero>)01274 722290 or fax us on 01274393564 or write to us at 116 Sunbridge Road Bradford BD1 2NF United Kingdom
Returns Policy We also guarantee that you can return any purchase with which you are not entirely satisfied and provided you return the article concerned in a saleable condition within fourteen days, we will refund any money which you have paid. This does not affect your statutory rights as a consumer.